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Store Policy

TRN Music Publisher, Inc. -TRN Online Store
Effective Date: March 6, 2024

ALL SALES ARE FINAL

* WARNING! ALL SALES ARE FINAL!

Once you have placed your order online, in most cases, you are then LOCKED IN and committed to payment and we are no longer obligated to refund you any money once you submit the order. So make sure you are 100% committed to ordering the music before you check out.

Also, double check everything on the music order and be sure you have the correct shipping address as you will be charged again if we need to ship the music more than once. The reason for this, is we have very little time to stop & make exceptions for our many customers. We have a small business and need to be efficient with our time. We try to ship music to our many customers as quickly as possible and if someone suddenly changes their mind about a music order, this can create problems that cost us time and money and put a wrench in our system - especially if a money transaction / cc payment has already been captured - it then becomes difficult and time consuming to go back and change or reverse an order. That doesn't mean a refund can't happen if someone let's us know very quickly (within an hour or sometimes just minutes of placing the order - it depends). Just be aware that once we complete an order, it is final. Again, ALL SALES ARE FINAL! (with very few exceptions)

Shipping Address

Make sure you double check your shipping address and confirm that it is the correct shipping address. You are responsible for getting this right when you place an order and you will have to pay for additional shipping charges if you enter the wrong address when placing your music order.

Our Commitment To Your Privacy

Your privacy is important to us. To better protect your privacy the following notice explains the information we collect, how it is used, how it is safeguarded, and how to Contact Us if you have any concerns.

What Information Is Collected:

As part of the order process, the following information is collected from shoppers:
Name, Shipping/Billing Address, Email address, Phone number, Credit/Debit Card Information

How That Information Is Used:

TRN Music Publisher, Inc. only uses the necessary personal information such as mailing addresses, email addresses, first and last names, and phone numbers for business transactions. In other words, we do not use your personal information for anything other than opening an online store account, placing an order online (or by phone) or signing up for a mailing list or something of that sort. Information provided by the user will be used ONLY for business purposes within TRN Music Publisher, Inc. and absolutely no information will be given to any third parties.

 

Our Commitment To The Security of Your Data

It is very common and pretty much standard practice that internet browsing software like Mozilla's Firefox and Google Chrome automatically sends anonymous information such as the internet domain name (like https://trnmusic.com) the user came from and which browser software version the user has (such as Firefox, Google Chrome), however, this type of information DOES NOT include personal information such as the visitor's e-mail address or name. This type of automatic and general statistical information is only used to decide what website features are the most popular and which ones are not, and helps provide the user with a better overall experience. An example of this would be gathering statistics about whether you are using a screen resolution etc. We will certainly do everything in our power to make sure you and your information is protected.

Credit card information:

Credit Card information is transmitted by our customers via secure encryption technology SSL.

Transmission over the Internet:

Users who may have concerns about the privacy of their information have the option of placing orders using our toll-free telephone and fax numbers, or even snail mail (listed below):

Acceptance of Terms

By using the TRN Music Publisher, Inc. website(s) and services you acknowledge that you have read and agree to ALL terms and policies.

Privacy Policy & General Comments:

Please let us know if we can answer any questions you have If you would like to make general comments or suggestions concerning the website, please Contact Us.

Mailing Address:
TRN Music Publisher, Inc.
P.O. Box 197
Alto, NM 88312 USA

Phone: 575-454-9816

Copyright © 2020 TRN Music Publisher. All Rights Reserved.