Frequently Asked Questions:
WHY CAN'T I SEE A DISCOUNT ON MY ORDER?
If you are logged into the website, you are already seeing the discounted price. When you log out, you will see the price before discount. If you are reading this, you are one of the few.
NEED INDIVIDUAL PARTS?
If you need to order individual parts, CLICK HERE
OR use the search box in upper right corner of website to find the specific title or product you need and WAIT for a list of products to appear before hitting the return key (if press enter, you will see it in the search results).
WHAT MUSIC IS AVAILABLE OR IN STOCK?
Everything that has ever been on the TRN catalog is always in stock because we can print on demand. If any distributor tells you the music is out of stock or needs to be back ordered, it simply isn't true, because everything on the TRN catalog is available for purchase year round. If you need anything, just contact us and we will ship whatever music you need directly to you OR tell the distributor TRN has everything in stock!
IS ANYTHING ON BACK ORDER?
Everything is always in stock and available because we print on demand. If anyone tells you anything different, they are misinformed.
FAST SHIPPING - HOW QUICKLY CAN YOU SHIP OUT MUSIC?
Generally we have UPS:Ground and USPS:Media Mail, but if you need something like UPS-2Day or UPS:Next Day Air or perhaps USPS:Priority Mail, contact us and we can likely help the following day.
Please realize of course that we may not be able to ship your order that same day depending on when you email us. Also, keep in mind, if you are requesting UPS:Next Day in the afternoon, chances are the music won't ship out until the following business day. Also, please be aware that sometimes our printer may need repair and this can sometimes delay a music order a 1-3 days depending on the situation.
DO YOU NEED 3 MUSIC SCORES FOR JUDGES FOR CONTEST / ADJUDICATION?
If you need scores for judges, please order them directly from TRN!!! If you order scores from another vendor, often there is a delay in the shipment and inevitably music directors end up in a hurry to secure scores days before the event. If you want to avoid this, just order direct, it saves a lot of hastle for you and me.
If you have any questions, please contact us. eventually we will add faqs here, but in the mean time consider using the search - upper right.