TRN Music Publisher, Inc. publishes quality band and orchestra sheet music and sells it to music stores and music directors all over the United States and around the world.
Contact Information
Contact Page - CLICK HERE
Email: t r n ( a t ) t r n m u s i c . c o m
Mailing Address:
TRN Music Publisher, Inc.
P.O. Box 197
Alto, NM 88312 * USA
Phone: 505.336.2688 (usually between 8:45 a.m. and 3:30 p.m. Mountain Time) Toll Free: 866.623.2472
Fax: 505.336.2687
Shipping Information:
We usually ship orders the same day the order is placed or the next business day if the order is placed after 2:30 or 3 pm Mountain Time. We really do try our best to ship all our orders ASAP! We understand that music teachers sometimes need their music right away for a contest or something of the sort, and try our very best to accommodate you. If for some strange reason you have not received your order, please contact us and let us know, so we can make sure you get your order ASAP. We currently ship all online orders via UPS. We currently DO NOT ship online orders to P.O. Boxes; however, this may change in the future. Right now, we can make arrangements for P.O. Boxes by the phone or fax. We will keep you up-to-date about shipping. We do not yet have a USPS real-time shipping service with Yahoo. We usually ship lightweight items when ordered over the phone, using USPS First Class mail to cut down on shipping expense. UPS shipments will usually arrive when they are supposed to. For instance, if your order is shipped UPS Next Day, then it will normally arrive the next day. We can not guarantee when a package will arrive though. We do provide tracking information through the Yahoo store for your orders.
Prices in general:
Prices are subject to change without notice. Please be aware that the prices of our products can change at any time in order to pay for shipping, paper supplies, and the day-to-day expenses of running a small business. At the same time, we try to provide everyone with reasonable prices, so that music teachers everywhere can afford to buy quality and enriching music.
Refund, Returns and Cancellation Policies:
If the goods you receive are damaged, please return them to us in their original condition within 10 days, and we will replace them.
If the goods you receive are not what you ordered, please return them to us in their original condition within 10 days, and we will replace them with the goods you ordered and pay the shipping costs.
Non-delivery of goods
If your goods are not delivered to you within the appropriate delivery time, please notify us immediately. You will be notified of the dispatch date by e-mail shortly after we have received your online order.
Damage in transit
Any claim arising from damage in transit must be made to TRN Music Publisher, Inc. within 10 days of receipt of the goods. Please check the contents immediately upon receipt and before signing for them. Goods seen to be damaged should be signed "Damaged in transit," and packaging materials should be preserved for inspection. Damaged goods must be reported within 10 days of delivery; otherwise, TRN Music Publisher, Inc. cannot accept responsibility. Please call us if you have any questions.
FAQ
Frequently Asked Questions: