FAQ

1. Guidelines for submissions:
• Here are some helpful Instrument Guidelines according to grade level written by Darrell Anderson
• We prefer to publish our scores with 25 staves or less, putting 1st and 2nd flute & oboe, 2nd and 3rd clarinet etc. on one stave if needed, to reduce score to 25 or less staves.
• We generally use 0.5 margins for score and parts except for the first page.
• Please keep page turns in mind when extracting your parts. We can do this if you are not sure, but every little bit helps for future editing. For submission questions, contact the music editor
• We use Times New Roman font in general for all music publications. Different or unusual fonts can sometimes make editing a real chore, so please keep this in mind.
• A note page about the music and a composer biography are good to have, but are not a requirement for new submissions. However, these are required for music that is accepted.
2. Send us a full score with the best possible recording. - we prefer a live recording
3. Please email us a Finale or Sibelius file if you can along w/ the full score.
4. Don't forget to include a self-addressed stamped envelope if the piece is not accepted.
5. If you prefer to send a hard copy of your finale or sibelius file via snail mail, click here for our mailing address.
6. If you have any further questions regarding submitting your composition for publication, contact us.

You can order music directly from us online, or by fax or phone, and you will need either a school purchase order number or a personal credit card number. Contact Us if you need assistance.

* Orders through businesses or local music stores are usually done by fax or telephone.

1. You can search for titles and composers using the search box. You should be able to find and listen to much of our music catalog by clicking on the listen links through out the website.
2. Check the TRN Audio CDs page for a list of many of our music publications available on CD.
3. Also, we can mail you an A-Z Catalog or Catalog by Grade if you like. Just send us your address. Contact Us.

Click Here to download the PTA (Permission To Arrange) Form.

1. The cost is $300 USD for each music arrangement
2. Print it
3. Fill it out
4. Snail mail it to us at the mailing address on the Contact page.
5. Put your complete return address at the bottom of form.

We prefer a digital recordings on compact disk (CD).

If you have a recording you would like to send us, you should send it to the mailing address on the Contact page.

* Please remember to include important information along with the recording, like:

1. The name of the piece
2. The ensemble who performed it
3. Where the ensemble is from
4. The conductor's name

In general, individual parts cost $1.00 (U.S. currency) for one page and $2.00 for multiple page parts.

The A-Z catalog is probably the best overall place to find the information you need if you are searching by the title or the name of the piece.

Check online for up-to-date prices. We are constantly working to keep these things up-to-date. Old printed out catalogs are not usually up-to-date. Prices are subject to change at any time.

Another helpful tip for finding specific text is to (with Internet Explorer) press Ctrl + F (or go to edit and then find on this page) and type exactly what you are looking for in the FIND dialog box. If you can't find something please Contact Us.

Network administrators try to prevent problems before they occur by limiting students and teachers.

1. mp3 download help page
2. Ask the network admin. if he/she will give you access to certain .mp3 files that you need as resources to do your job as a music teacher. A network admin. should be willing to help you. In fact, it is their job to help teachers get the resources they need.
3. If you have internet access at home, it might be less troublesome to just download the files on your home computer, and burn them to a CD for work.
4. Call us and order an audio tape or CD.
5. If you still need help, please let us know.

More than likely this is because of a setting on your media player that requires you to download the entire file before listening. If you would rather listen to streaming audio, you might have to adjust your media player settings, or try downloading a different media player like Quicktime.

click here for some helpful instructions, and if you still need help contact us. We would be glad to assist you!

No. Not anymore. Well, to be honest, technically, we do still adjust some orders to save you money on shipping when necessary. We will keep you posted (on this page) if this changes. You can still order by phone and receive the USPS First Class Mail Shipping Rate (which is less than UPS for lightweight items) for items less than a pound.

Due to time spent calculating shipping refunds - specifically for lightweight ONLINE orders (under a pound) - we are no longer providing refunds as we once were for online orders, but will instead use UPS shipping rates for ALL online orders (at least for now). UPS works great for shipping anything one pound or more, but tends to be a bit pricey for items less than one pound. Recalculating individual orders that weigh less than one pound can take time, and this is why we will no longer be providing shipping refunds for these particular lightweight-online-orders. Honestly, it should not make a huge difference. However, we understand if you would prefer to order by phone instead to save a little. We apologize for any inconvenience. We hope Yahoo will provide a USPS real-time shipping calculation in the future for lightweight orders (orders weighing less than one pound). If you have any questions about this, feel free to ask us.

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You can check the status (including shipping status) of your order by checking your email.

1. Check and verify that the email address you used for your online order (ex. your-email-address@yahoo.com) is the same email you used when you placed your online order and not a different one (ex. your-other-email-address@gmail.com).
2. When you find your online-order-email (hopefully you find it - if not Contact Us), you will find a link there that will take you to a Yahoo! web page with your order status.
3. Click on this URL web address / link to see your online order status.
4. If for some reason this link does not work, try to Copy (CTRL + C) and Paste (CTRL + V) the entire URL web address into your web browser address bar and hit ENTER or Click on the 'GO' button in Internet Explorer or Firefox (or whichever browser you use Opera, Safari etc).

You can contact us by snail mail, email, fax or phone. Contact Us.

For online orders we currently ship via UPS. Hooray! UPS Rocks!

We currently only really have one real-time shipping option with UPS. Real-time means up-to-date, to the second with UPS rates coming from UPS.com. Yahoo! does not yet provide a real-time USPS option unfortunately - super bummer. This will hopefully change in the future (depending on Yahoo!) for lightweight items to save you money on shipping? If you order by fax or phone, we use either UPS or USPS. We typically use First Class Mail for lightweight items like music scores, music parts, and Audio CDs and use UPS Ground for the majority of orders over a pound. We use ALL the UPS shipping options like 2nd Day, Next Day, etc.

We currently have a Handling Fee of $2.00 USD for online orders in addition to shipping charges. In order to simplify things for us, all online orders will receive the same handling fee. Please contact us if you have any questions about shipping and handling.

SAVE MONEY ON SHIPPING
We are now manually adjusting shipping costs for you on our invoices to insure that you save money on shipping. We want you to have a good shopping experience and save money!

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* The Handling Fee covers day-to-day shipping expenses etc.

Please be aware that there will no longer be a shipping refund on lightweight orders (orders weighing less than one pound) due to time spent readjusting online order shipping totals. From now on we will only be using UPS shipping for all online orders, until Yahoo provides a USPS real-time shipping calculation. This means that shipping expenses may be a little high for light weight items like Audio CDs. If you wish to pay less for shipping, we ask that you order by fax or phone. We apologize for any inconvenience. For more info. check the other faqs about shipping etc or contact us.

Sometimes you can just click on the refresh button (the F5 key on your keyboard) and it will load the data, or wait 5-10 minutes and reload the webpage.

We sincerely apologize for this annoyance! This happens when the Yahoo! servers are down or lagging. For some reason they tend to be slow or glitchy during the day. Yahoo! has a lot of websites that they host, which may explain the downtime or errors with data not available.

Why does it take forever to load sometimes you ask? Just click on the refresh button (the F5 key on your keyboard) and it will load the data, or wait 5-10 minutes and reload the webpage.

Unfortunately sometimes the Yahoo! (our current webhost) servers tends to be slow during the busy part of the day. We agree this is lame. We may change webhosts in the future because of the slow servers. Read above FAQ for more info.

1. Just send an email to pr (at) trnmusic (dot) com found on the contact page
2. In the SUBJECT field type 'REQUEST FOR MECHANICAL LICENSE'.
3. Note: The Mechanical License is currently $0.08 per Audio CD recording and may include a $1.00 processing fee.
4. Calculate the cost (example 100 cds X .08 = $8.00 USD).
5. Send us a check in the mail or email your credit card number and expiration.
6. We will create an invoice in QuickBooks and email it to you for your records.